Remote Medical Scribe



EMR adoption demands the need to have the medial assistant all the time during the examination of the patient by the physician so that each and every detail is entered into EMR real time. Also, the absenteeism of the medical assistants makes the ‘physicians’ day tough. On top of these, many patients object an assistant being present while they are being examined. Seyyone can offer practices with quality remote scribe who can create charts real time and avoid the awkwardness of having an assistant present during examination.

Workflow for Seyyone’s Scribe Plans

The following are our Remote Scribe Plans:

Seyyone Scribe Legacy : Short Turn Around Time / Off-line

  • We will provide a HIPAA compliant mobile App or a Toll-free number to dictate immediately after seeing a patient.
  • Our Scribes will take less than four hours time to create the chart directly into the EMR.
  • If the provider dictates throughout the day, the last note shall be finished before 9 p.m. and the provider can sign off all the notes the same day.

Seyyone Scribe Gold: Near Live

  • For the first 2 months, the work flow will be the same as Seyyone Scribe Legacy so that the scribe gets used to the charting style of the provider.
  • From the 3rd month:
    • The Scribe will keep listening to the conversation between the provider and the patient using a HIPAA compliant VOIP app.
    • As they listen, they will create the chart to a certain extent excluding assessment and plan.
    • As soon as the consultation is over, the provider shall check the note and dictate any addition, deletion or correction and dictate assessment and plan, and the scribe will complete the note real-time.
    • Provider can sign it off before seeing the next patient.

Seyyone Scribe Platinum: Real-time Scribe

  • For the first 3 months, the work flow of Seyyone Scribe Legacy and Seyyone Scribe Gold would be followed so that the scribe gets used to the charting style of the provider and extracting vital information from the conversation to create notes.
  • From the fourth month:
    • The Scribe will listen to the conversation between the provider and the patient using a HIPAA compliant VOIP app.
    • As they listen, they will create the chart fully including assessment and plan using the hints provided by the physician during the conversation.
    • If the scribe is given remote access of the provider’s desktop, the provider can use the scribe to pull out any lab records or previous medical records from the EMR while continuing to evaluate the patient.
    • As soon as the consultation is over, the provider shall check the notes and have a quick brief with scribe if any changes are needed.
    • Provider can sign it off before seeing the next patient.

Features:

  • Instant updation of patient records on EMR
  • Efficient & effective service to the patient.
  • Put in the plan real time so that the handout and plan are printed from remote and ready for the patient on the way out of the door. A great solution to adhere to meaningful use!
  • Why co-pay follow-up? Collect the exact co-pay as the patient walks out, and avoid time spent on calls and follow-up!
  • Improved co-pay collection and reduced write-offs.
  • Improves patients’ satisfaction and make her/his visit complete.
  • Ensures that the notes are ready for forwarding to PCP or any other referring physician